Shipping Estimate
Orders are shipped UPS ground Monday-Friday, excluding holidays. Please note that UPS will not deliver to P.O. Boxes. We provide shipping estimates as follows:

Order Total Shipping
$0.00 - $15.99 $10.49
$16.00 - $30.99 $12.49
$31.00 - $40.99 $13.99
$41.00 - $50.99 $15.49
$51.00 - $75.99 $17.99
$76.00 - $100.99 $21.99
$101.00 - $150.99 $24.99
$151.00 - $200.99 $29.49

There may be additional charges if items in your cart are large or heavy.

Melting
During warm weather, typically May through September, some softening or sticking of delivered chocolate may occur. Properly handled, chocolate may be melted and remelted hundreds of times without impacting the quality. The quality of the chocolate will not be impacted if some softening or sticking occurs.


Security & Privacy
All orders are processed using the industry standard 256-bit SSL encryption. Your private information is encrypted and protected from interception. No information about you or your transactions are ever shared with anyone and we will not send any unsolicited e-mail messages. Only necessary information will be requested to process your order. If you have a concern with ordering online we encourage you to give us a call to order over the phone.


Returns
Any requests for returns due to damage must be made by e-mailing or calling us within 2 businesses days of receiving your order. Returns are not accepted without prior authorization. You must save packaging materials for damaged orders as UPS may require an inspection.

Food products can not be returned except due to shipment damage. You must call us to receive authorization to return the damaged merchandise.


Backorders
We will backorder items should we be out of stock.


International Shipments
You should contact us for international orders so we can provide an accurate shipping price as regular shipping prices are not applicable.


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